What Do You Do?

What do you do? You’re at an event for young professionals, meeting your spouse’s friends or colleagues for the first time, or meeting a new friend for coffee. It’s one of the most common small talk questions asked (in the United States anyway) and one I used to avoid. The word “assistant” tends to put … Continue reading What Do You Do?

Anticipate – Identify – Meet (Cont.)

In my last Talking Tuesday, I referenced A I M (Anticipate, Identify, Meet). Here is a continuation of that general concept. What is quality? Depends on what the defining characteristics and needs are that the “quality” is trying to meet.  For example: you have a Styrofoam cup, a drinking glass and a wine glass. Ask … Continue reading Anticipate – Identify – Meet (Cont.)