Upping the Ante

During EDS18 in Salt Lake City, the pre-conference training was by Katherine Belt. She is a wonderful communication coach. Weekly, she offers a Monday Morning Stretch article usually of personal reflection and guidance. This week's article, Upping the Ante, spoke to me and I wanted to share it with you. If you are interested, go … Continue reading Upping the Ante

What Do You Do?

What do you do? You’re at an event for young professionals, meeting your spouse’s friends or colleagues for the first time, or meeting a new friend for coffee. It’s one of the most common small talk questions asked (in the United States anyway) and one I used to avoid. The word “assistant” tends to put … Continue reading What Do You Do?

Anticipate – Identify – Meet (Cont.)

In my last Talking Tuesday, I referenced A I M (Anticipate, Identify, Meet). Here is a continuation of that general concept. What is quality? Depends on what the defining characteristics and needs are that the “quality” is trying to meet.  For example: you have a Styrofoam cup, a drinking glass and a wine glass. Ask … Continue reading Anticipate – Identify – Meet (Cont.)